About us

Learn more about our commitment to our clients, the host community, our collaborators and the environment.

Mission

We work enthusiastically to offer our clients a connection to history through high-quality service that exceeds their expectations. 

Vision

To position our Hotel in the minds of our clients as an accommodation with historic and cultural content.
To get our internal and external customers to recognize the virtues and benefits of working with us.
To know the financial objectives of the company and work together to achieve them.
To collaborate in a committed way with the actions carried out by the company in the community and environment.

QUALITY & SUSTAINABLE MANAGEMENT POLICY

Ensure the satisfaction of the needs and expectations of our customers, aligned to the highest quality standards and respecting the principles of sustainability, which contribute to improve our social, economic and environmental dimensions.

Ensure compliance with current legislation and voluntary adherence to quality and sustainability programs, implementing a sustainable management system that avoids and reduces the impact of our activities as well as the efficient use of resources and an active social participation in order to improve our community.

Since 2019 | See more ›

Since 2021 | See more ›

Since 2024 | See more ›

Sustainable Management System

Our Sustainable Management System is based on articulating our environmental management programs, Quality, Accessibility CSR and to ensure customer satisfaction, the host community, our employees and the environment. 

Environmental Practices

We have the objective of working to reduce the consumption of energy, paper, water and all supplies, materials and services that may negatively affect our environment or the health of our community. As well as transmitting to our guests the culture of sustainability and good environmental practices.

Reducing Our Carbon Footprint

We join the race towards reducing emissions together with The Carbon Sink.
We offset our carbon footprint by investing in the Genneia Wind Project.
We also encourage and educate our team members to be environmentally responsible.

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Environmental Impact

This Environmental Impact Study is based on the principles established by the Greenest Hotels Sustainability Certification Program, and the contents comply with the requirements, specifications, and sustainability criteria established by the Sustainable Hotel Management Standard.

Sustainable Tourism Code of Conduct

Get to know the Code of Conduct we developed for the local community, for our employees, and for guests who choose to enjoy the Natural and Cultural Heritage of the City of Puerto Iguazú.

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OUR COMMITMENTS